After monitoring Ascend throughout the day, we've confirmed performance is stable and this incident is now closed. If you're still having trouble, please contact Support. Thank you for your patience.
Posted Nov 02, 2026 - 12:14 MST
Update
We are continuing to monitor for any further issues.
Posted Nov 02, 2026 - 09:42 MST
Update
We are continuing to monitor for any further issues.
Posted Nov 02, 2026 - 09:31 MST
Monitoring
Earlier this morning, some customers had trouble logging in to Ascend, and pages loaded slowly or appeared blank. Service has been restored and Ascend is working normally again. We're continuing to monitor closely and are reviewing what happened so we can prevent it in the future. We're sorry for the disruption to your morning.