Resolved -
After monitoring Ascend throughout the day, we've confirmed performance is stable and this incident is now closed. If you're still having trouble, please contact Support. Thank you for your patience.
Nov 2, 12:14 MST
Update -
We are continuing to monitor for any further issues.
Nov 2, 09:42 MST
Update -
We are continuing to monitor for any further issues.
Nov 2, 09:31 MST
Monitoring -
Earlier this morning, some customers had trouble logging in to Ascend, and pages loaded slowly or appeared blank. Service has been restored and Ascend is working normally again. We're continuing to monitor closely and are reviewing what happened so we can prevent it in the future. We're sorry for the disruption to your morning.
Nov 2, 09:31 MST